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The six phases of the consultation

Authoring team

  • 1. The doctor establishes a relationship with the patient

  • 2. The doctor discovers or attempts to discover the reason for the attendance

  • 3. The doctor conducts a verbal and/or physical examination

  • 4. The doctor, the doctor and patient, or the patient (in that order of probability) consider the condition

  • 5. The doctor and occasionally the patient detail further treatment or investigation

  • 6. The consultation is terminated, usually by the doctor

Dysfunctional consultations tended to have less silence and often phase 2 and/or phase 4 were not successfully completed.

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The content herein is provided for informational purposes and does not replace the need to apply professional clinical judgement when diagnosing or treating any medical condition. A licensed medical practitioner should be consulted for diagnosis and treatment of any and all medical conditions.

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