Calgary-Cambridge observation guide
The five tasks of the consultation are:
A. Initiating the session
B. Gathering information
C. Building the relationship
D. Giving information - explaining and planning
E. Closing the session
The expanded framework goes into the five tasks in greater detail.
Reference:
- SM Kurtz and JD Silverman: The Calgary-Cambridge Referenced Observation Guides: an aid to defining the curriculum and organising teaching in communication training programmes Medical Education 1996 (30) 83-9.
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