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Viii) providing the right information

Last reviewed dd mmm yyyy. Last edited dd mmm yyyy

Authoring team

viii) PROVIDING THE RIGHT AMOUNT AND TYPE OF INFORMATION

Aims: To give comprehensive and appropriate information To assess the individual's information needs Not to restrict or overload

30. Assimilable: explains in chunks, checks understanding and uses the reponse as a guide to how to proceed.

31. Starting point: checks the patient's prior knowledge early on.

32. Other needs: asks what else is wanted (prognosis, aetiology etc).

33. Appropriate timing: avoids giving advice, information or reassurance prematurely.


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