V) providing structure to the consultation
v) PROVIDING STRUCTURE TO THE CONSULTATION
18. Summary: summarises at the end of a specific line of enquiry to verify own interpretation of what the patient was saying, ensures that no important item was omitted and demonstrates understanding of this to the patient.
19. Signposting: progresses from one section to another using transitional statements and includes the rationale for next section ('I think I understand now about the light-headedness but I need to know more about the headache.. ').
20. Sequencing: structures the consultation in a logical sequence.
21. Timing: attends to timing and keeps the consultation on track.
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