Viii) providing the right information
viii) PROVIDING THE RIGHT AMOUNT AND TYPE OF INFORMATION
Aims: To give comprehensive and appropriate information To assess the individual's information needs Not to restrict or overload
30. Assimilable: explains in chunks, checks understanding and uses the reponse as a guide to how to proceed.
31. Starting point: checks the patient's prior knowledge early on.
32. Other needs: asks what else is wanted (prognosis, aetiology etc).
33. Appropriate timing: avoids giving advice, information or reassurance prematurely.
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