Practice leaflet
A practice leaflet must be provided by each general practice. Examples of information that must be included are:
Doctor details - the full names, sex, registered medical qualifications, date and place of first registration
Working arrangements - appointment arrangements and consulting hours, how urgent and non-urgent appointments can be made, how to obtain urgent and non-urgent domicillary visits, out of hours arrangements, how patients can make complaints about the practice, practice area
Services and facilities - whether minor surgery is provided, contraception, child health surveillance, maternity services, special clinics, access for disabled persons
Practice structure - whether practice is a partnership, whether medical students, trainees and assistants may be in attendance, number and roles of employed staff
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