These Terms were last updated on 7 June 2024
This website is provided by Oxbridge Solutions Limited registered in England and Wales under company number 2592842 at Ground Floor, 108 Cannon Street, London, EC4N 6EU, UK. The VAT number of Oxbridge Solutions Limited is GB589466373. Oxbridge Solutions Limited is a subsidiary of OmniaMed Communications Limited. All content, information, services and software provided on or through this website ("Content") is subject to the following terms and conditions ("Terms"). Your attention is particularly drawn to the provisions of Clause 7 (Limitation of Liability).
Your use of this website constitutes your agreement to be bound by these Terms and our Privacy policy, as amended from time to time. Please read them carefully as they govern your use of this website. If you do not accept these Terms, do not use the website.
We reserve the right, for any reason and without notice to you, to change any part of this website or these Terms. We will use reasonable efforts to inform you of any changes to these Terms by posting a notice on the homepage and updating the date in the header of these Terms to reflect the date on which the most recent changes were made. If you have an account, we will notify you of any such changes by emailing you at the email address which you provided when you registered. Continued use of this website after any such notification constitutes your consent to such changes. Users of our Subscription service are directed in particular to Clauses 4, 5 and 6 of these Terms.
To contact us, telephone our customer service team at +44 (0) 20 3735 8244 or email us at [email protected]. How to give us formal notice of any matter under these Terms is set out in Clause 10.1.
In these Terms: (a) a reference to writing or written includes email but excludes fax; (b) any words following the terms 'including', 'include', 'in particular', 'for example' or any similar expression shall be construed as illustrative and shall not limit the sense of the words preceding those terms; and (c) the rights and remedies provided under these Terms are in addition to, and not exclusive of, any rights or remedies provided by law or equity.
1. User obligations
1.1. You agree to use this website only in accordance with these Terms. In the event that your unauthorised use of this website results in loss or damage to any person who then brings a claim against us, you agree to indemnify us for all losses and/or damages arising from such claim.
1.2 As a user of this website you undertake:
1.3 Certain sections of this website require you to register, for example, in order to sign up for the Subscription Services (defined in Clause 4.1 below). If registration is requested, you agree to provide accurate and complete registration information. It is your responsibility to inform us of any changes to that information. Each registration is for a single individual only, unless specifically designated otherwise on the registration page. We do not permit: (i) anyone other than you to use the sections requiring registration by using your name or password; or (ii) access through a single name being made available to multiple users on a network or otherwise. You are responsible for preventing such unauthorised use. If you believe there has been unauthorised use, you must notify us immediately in writing to [email protected].
1.4 We reserve the unrestricted right to, in our sole discretion, reject any user who tries to register for an account on the website.
2. TERMINATION
2.1 If you have registered for an account by completing a site registration form, you may delete this account at any time by following the prompts on the website or by giving us not less than ten (10) working days’ notice by e-mail to [email protected]. You should clearly state your name, email address, registration details and the name of this website on all communications. Once you have deleted your account, we will remove your data from the website; we may continue sending you promotional emails unless you elect to stop receiving them. Deleting your account will not automatically terminate collection of Subscription Fees, which must be terminated in accordance with Clause 6.
2.2 We may, in our sole discretion, terminate or suspend your account immediately without notice for any reason, including (without limitation) if you breach any of these Terms. We may also, in our sole discretion and at any time, cease the provision of this website, or any part of it, with or without notice to you. In the event that we cease to provide this website, you agree that we may immediately de-activate your account and delete any personal information relating to your account.
3. INTELLECTUAL PROPERTY
3.1 All intellectual property rights (including but not limited to copyright, trade marks, patents, moral rights, domain names, know-how, design rights) contained in this website and any Content, including (without limitation) in all documents, files, text, images, graphics, devices and code contained in it and in this website’s general “look and feel”, is owned by Oxbridge Solutions Limited (All Rights Reserved) or its third party licensors ("OmniaMed IP").
3.2 You are granted a limited, personal, non-exclusive, non-transferable, revocable licence to use the Content for research and educational purposes or as a clinical reference source and to copy and print extracts or documents from this website (except for any third party owned content which has been identified as such), for your personal, non-commercial use provided that any such copy or print retains all copyright or other proprietary notices and any disclaimer contained within them, is not modified in any way, and is not incorporated in any other work or publication. Unless otherwise indicated, all Primary Care Notebook product names are registered trademarks. All Primary Care Notebook logos and trademarks may not be used or reproduced without our prior written consent. Your right to access Content accessed via the Subscription Services shall cease upon termination of the same in accordance with Clause 6.
3.3 Other than as specifically set out in this Clause 3, reproduction of part or all of the Content in any form, including framing, creating any derivative work based on this website and/or its content, incorporation into other websites, electronic retrieval systems or publications, is prohibited. No links to this website may be included in any other website without our prior written permission.
3.4 We cannot guarantee that you have any right to use third party owned content which is available on this website and you must obtain permission from the third party owner before using or downloading such content. Content which is copyright protected may not be changed nor may any author attribution notice or copyright notice appearing on such content be altered without first obtaining the appropriate consents.
3.5 In the event that you submit any material for inclusion on this website including (without limitation) personal information, know-how, comments, ideas, questions, techniques, abstracts or similar), you agree: (i) that such material will not be deemed to be confidential; and (ii) to grant to us a world-wide, perpetual, royalty-free, non-exclusive, transferable, sub-licensable licence to use, disclose, copy, modify, adapt, publicly display and translate all or any of such material for any purpose whatsoever without restriction. We reserve the right, in our sole discretion, to remove or delete, without notice, any material you submit for inclusion on this website.
3.6 Except as expressly stated herein, these Terms do not grant you any rights to, under or in, any patents, copyright, database right, trade secrets, trade names, trade marks (whether registered or unregistered), or any other rights in respect of the OmniaMed IP.
4. SUBSCRIPTION SERVICES
4.1 Where you wish to sign up for the Subscription Services (defined in Clause 4.2 below), the process outlined in this Clause 4 shall apply.
4.2 Placing your order. Please follow the onscreen prompts on our website to place your order for access to the Pro service or other subscription services which may become available from time to time. You may only submit an order using the method set out on the website. Each order is an offer by you to buy the subscription services specified in the order ("Subscription Services") subject to these Terms.
4.3 Accepting your order. After you successfully place your order and we accept it, you will receive a confirmation email ("Order Confirmation"), at which point and on which date ("Commencement Date") a Contract between you and us will come into existence ("Contract"). The Contract will relate only to those Subscription Services confirmed in the Order Confirmation.
4.4 If we cannot accept your order. If we are unable to or choose not to supply you with the Subscription Services for any reason, we will inform you of this by email and we will not process your order. If you have already paid for the Subscription Services, we will refund you the full amount.
4.5 Subscription Fees. In consideration of us providing the Subscription Services you must pay our fees ("Subscription Fees"), which are the prices quoted on our website at the time you submit your order for either a monthly or annual subscription. We reserve the unequivocal right to change the Subscription Fees at any time, to take effect from the commencement of the next Renewal Term. We will notify you of any such changes by emailing you at the email address which you provided when you registered for a Pro account. If you do not accept the increase in Subscription Fees then you may cancel your subscription in accordance with Clause 6.1.
4.6 Term. Your Contract shall commence on the Commencement Date and continue for an initial period of either one calendar month or one calendar year thereafter, depending on whether you have chosen a monthly or annual subscription plan, as set out in the Order Confirmation ("Initial Term"). Following the Initial Term, your Contract shall renew for consecutive one (1) month or twelve (12) month terms, mirroring the period of the Initial Term (each, a “Renewal Term”), unless the Contract is cancelled in accordance with Clause 6.1.
5. HOW TO PAY
5.1 Payment of the Subscription Fees is in advance. We will take your first payment on the Commencement Date. We will take subsequent payments at the commencement of each Renewal Term.
5.2 Payment for the Subscription Services is by credit or debit card. By providing credit or debit card information to us, you authorise us to charge the card for the Subscription Fees. You acknowledge and agree that we may use third-party payment processors to facilitate card transactions, and you consent to the sharing of relevant payment information with such third parties as necessary to process payments. We reserve the right to refuse or cancel any card transactions that are suspected of being fraudulent or otherwise unauthorised. You shall be responsible for any fees or charges imposed by the card issuer in connection with the card transaction. All card transactions are subject to the terms and conditions of the card issuer.
5.3 If your payment for a Renewal Term is declined, we will email you notifying you of this and asking you to check your card details. We will re-attempt to obtain payment four times over a period of two weeks, during which you will retain access to all features of your account. If we are unable to obtain payment at the end of this two week period then your subscription will be cancelled and you will lose access to the Subscription Services.
6. CANCELLING YOUR SUBSCRIPTION AND OBTAINING A REFUND
6.1 To cancel the Contract, you must complete the cancellation form on our website. This can be found in the "Subscription details" section of the account area. We will email you to confirm that we have received your cancellation.
6.2 If you cancel the Contract in accordance with Clause 6.1, it will terminate at the end of the Initial Term (where it is cancelled during the Initial Term) or current Renewal Term (where it is cancelled during a Renewal Term). You will still have access to Subscription Services until the end of your pre-paid period, but your subscription will not auto-renew.
6.3 Unless you cancel your Contract in accordance with Clause 6.1 prior to the commencement of a Renewal Term, you authorise us to charge your next Subscription Fee to your authorised payment method at the commencement of the next Renewal Term.
6.4 If you fail to cancel the Contract prior to the commencement of a Renewal Term, thereby incurring the Subscription Fee for the relevant term, we shall provide you with a grace period of up to 10 business days from the start of the aforementioned Renewal Term to cancel the Contract. If you cancel during this grace period, you shall be entitled to a full reimbursement of the Subscription Fees paid for that Renewal Term. Any cancellation request made after this grace period shall not be eligible for reimbursement.
7. LIMITATION OF LIABILITY
7.1 Whilst we have exercised reasonable care in compiling this website, we are not responsible for any action taken by you or any other person or organisation, wherever they are based, as a result, direct or otherwise, of information contained in or accessed through this website, whether such information is provided by us or a third party. Nothing on this website should be construed as the giving of advice or the making of any recommendation and this website should not be relied upon as the basis for any decision or action.
7.2 As a result of ongoing medical advances and developments, the information on this website may not always be completely up to date and, for this reason, such information is provided on an “as is” and “as available” basis. You agree that your use of the information obtained or downloaded from or through this website is at your sole discretion and risk. We disclaim all warranties, representations or undertakings either express or implied:
7.3 Some jurisdictions do not allow the exclusion of certain warranties or conditions (whether implied or express) or the limitation or exclusion of liability for certain damages, in which case, the limitations set out above may not apply.
7.4 Any medical information on this website is not intended as a substitute for informed medical advice and we cannot answer any unsolicited e-mails relating to personal healthcare issues. Information on the products mentioned on this website may vary by country. Patients and healthcare professionals should check with local medical resources and regulatory authorities for information appropriate to their country. You must consult a suitably qualified healthcare professional on any specific problem or matter which is covered by any information on this website before taking any action.
7.5 We shall have no liability, whether in contract, tort (including negligence), breach of statutory duty, misrepresentation, restitution or otherwise, arising under or in connection with the website or Content, for any:
7.6 Nothing in these terms excludes or limits our liability for:
7.7 We have no duty to update this website or its content and we shall not be liable for any loss or damage arising as a result of our failure to update third party links and content.
7.8 You assume sole responsibility for results obtained from the use of the website and for conclusions drawn from such use.
7.9 All warranties, representations, conditions and all other terms of any kind whatsoever implied by statute or common law are, to the fullest extent permitted by applicable law, excluded from these Terms.
7.10 Subject to Clause 7.6, our total aggregate liability (whether in contract, tort (including negligence or breach of statutory duty), misrepresentation, equity, restitution or otherwise) to you arising under or in connection with these Terms, shall not exceed £1000.
7.11 You agree to indemnify, defend and hold us, our officers, directors, employees, agents, licensors, suppliers and any third party information providers to the website harmless from and against all claims, losses, expenses, damages and costs, including reasonable attorneys' fees:
7.12 We reserve the right to investigate complaints or reported violations of our Terms and to take any action we deem appropriate including but not limited to reporting any suspected unlawful activity to law enforcement officials, regulators, or other third parties and disclosing any information necessary or appropriate to such persons or entities relating to user profiles, e-mail addresses, usage history, posted materials, IP addresses and traffic information.
7.13 We reserve the right to seek all remedies available at law and in equity for violations of these Terms, including but not limited to the right to block access from a particular internet address to this website and any other websites operated by us or our affiliates and their features.
7.14 This website may contain third party owned content and may also include hypertext links to third party owned websites. For example, we may host material on behalf of third parties, including pharmaceutical companies, in the TV section of the website, the Podcast section of the website or as a standalone "microsite", subdomain or subdirectory. We provide such third party content and links as a courtesy to our users. We have no control over any third party owned websites or content referred to, accessed by or available on this website and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third party websites or content or for the availability of such websites. In particular, we do not accept any liability arising out of any allegation that any third party owned content (whether published on this, or any other, website) infringes the intellectual property rights of any person or any other liability arising out of any information or opinion contained on such third party website or content. We also make no warranty about the accuracy, timeliness or subject matter of such third party material.
8. OUR USE OF YOUR PERSONAL INFORMATION
8.1 We will process your personal information in accordance with current data protection legislation, our Privacy policy, the terms of which are incorporated into these Terms, and any data protection notice on this website.
8.2 We use Google Analytics tracking to track user activity. The data we collect about users in Google Analytics can be connected to other data we have about the end user, as per the measurement policy supplied by Google. We will not upload any data that allows Google to personally identify an individual (such as certain names, Social Security Numbers, email addresses, or any similar data), or data that permanently identifies a particular device (such as a unique device identifier if such an identifier cannot be reset).
9. CONFIDENTIALITY
9.1 You undertake that you will not at any time disclose to any person any confidential information concerning our business, affairs, customers, clients or suppliers, except as permitted by Clause 9.2.
9.2 You may disclose our confidential information:
9.3 You may only use our confidential information for the purpose of fulfilling your obligations and exercising your right under these Terms.
10. GENERAL
10.1 We will send all notices relating to these Terms and the use of this website by e-mail to your last known registered e-mail address. You can send notices to us by e-mail to [email protected].
10.2 A notice or other communication is deemed to have been received at 9.00 am the next business day after transmission.
10.3 You may not assign or otherwise transfer any of your rights and obligations arising under these Terms without our prior written consent. We may assign or otherwise transfer any of your rights and obligations arising under these Terms to a third party and/or engage the services of contractors, including (without limitation) the providers of outsourcing services, for the performance of our rights and obligations under these Terms.
10.4 If any provision of these Terms is held to be unenforceable, it will not affect the validity and enforceability of the remaining provisions.
10.5 These Terms represent the complete agreement and understanding between you and us and govern your access and use of this website. These Terms supersede any other written or oral agreement between you and us in relation to the use of this website.
10.6 Any delay by us in enforcing any breach of these Terms shall not affect our rights of enforcement and any waiver of any breach shall not operate as a waiver of any subsequent or continuing breach.
10.7 We shall not be liable for any failure to perform, or for any delay in performing, any of our obligations under these Terms where such failure or delay arises from circumstances beyond our control.
10.8 These Terms, and any non-contractual obligations arising out of or in connection with these Terms, shall be governed by and construed in accordance with English law. You irrevocably agree that the courts of England and Wales shall have exclusive jurisdiction to settle any dispute or claims which may arise under or in connection with these Terms (including non-contractual disputes or claims).
10.9 Any variation of these Terms only has effect if it is in writing and signed by you and us (or our respective authorised representatives).
10.10 These Terms are between you and us. No other person has any rights to enforce any of the Terms.
10.11 These Terms incorporate by reference any notices contained on this website and the Privacy Policy and constitute the entire agreement with respect to access to and use of this website and the Content. If any provision of these Terms is unlawful, void or unenforceable then that provision shall be deemed severable from the remaining provisions and shall not affect their validity and enforceability.
10.12 The initial iteration of the content on the website was directed to users residing in the United Kingdom. We do not represent that content available on or through our website is appropriate for use in all locations. More information about the localisation of our content can be found on our Editorial process and policies page.