Pendleton Consultation Rating Scale
1) nature and history of problem
adequately explained
<---> not explained adequately
2) aetiology of problems
defined adequately
<---->defined inadequately
3) patient's ideas
explored adequately and appropriately
<---->explored inadequately and inappropriately
4) patient's concerns
explored adequately and appropriately
<----> explored inadequately and inappropriately
5) patient' expectations
explored adequately and appropriately
<----> explored inadequately and inappropriately
6) effects of problems
explored adequately and appropriately
<----> not explored adequately and appropriately
7) continuing problems
considered <----> not considered
8) at risk factors
considered <----> not considered
9) for each problem
appropriate action chosen for each problem
<----> inappropriate chosen taken
10) for each problem
appropriate shared understanding of the problem achieved
<----> not achieved or inappropriate
11) patient involvement
involved in management adequately and appropriately
<----> not involved adequately and appropriately
12) time and resources in the consultation
appropriate use of time and resources in the consultation
<----> inappropriate use of time and resources
13) time and resources in long-term management
use of time and resources in long-term management appropriate
<---->inappropriate use of time and resources
14) doctor-patient relationship
helpful relationship established or maintained with patient
<----> unhelpful or deteriorating relationship
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