Pendleton consultation rating scale

Pendleton Consultation Rating Scale

1) nature and history of problem

adequately explained

<---> not explained adequately

2) aetiology of problems

defined adequately

<---->defined inadequately

3) patient's ideas

explored adequately and appropriately

<---->explored inadequately and inappropriately

4) patient's concerns

explored adequately and appropriately

<----> explored inadequately and inappropriately

5) patient' expectations

explored adequately and appropriately

<----> explored inadequately and inappropriately

6) effects of problems

explored adequately and appropriately

<----> not explored adequately and appropriately

7) continuing problems

considered <----> not considered

8) at risk factors

considered <----> not considered

9) for each problem

appropriate action chosen for each problem

<----> inappropriate chosen taken

10) for each problem

appropriate shared understanding of the problem achieved

<----> not achieved or inappropriate

11) patient involvement

involved in management adequately and appropriately

<----> not involved adequately and appropriately

12) time and resources in the consultation

appropriate use of time and resources in the consultation

<----> inappropriate use of time and resources

13) time and resources in long-term management

use of time and resources in long-term management appropriate

<---->inappropriate use of time and resources

14) doctor-patient relationship

helpful relationship established or maintained with patient

<----> unhelpful or deteriorating relationship